What types of services does The Sanctuary provide?

The Sanctuary specializes in assisted living and memory care for individuals with Alzheimer's and dementia. Our services include 24/7 assistance with all activities of daily living (ADLs), personalized activities, a 1:3 caregiver-to-resident ratio, and a safe, home-like setting.

What makes The Sanctuary different from other memory care facilities in Charlotte?

The Sanctuary stands out due to our exceptional caregiver-to-resident ratio of 1:3, ensuring personalized and attentive care. We also offer a home-like environment, specialized activities tailored to each resident, and a strong focus on safety and security.

How can I schedule a tour of The Sanctuary?

You can schedule a tour by visiting our website at sanctuarysenior.com and using our online booking system, or by calling our office directly. Our team will be happy to arrange a convenient time for you to visit and learn more about our facilities and services.

What types of activities are available for residents at The Sanctuary?

At The Sanctuary, we offer personalized activities designed to engage and stimulate our residents, promoting their physical, emotional, and cognitive well-being. Activities are tailored to the interests and abilities of each resident and include arts and crafts, music therapy, gentle exercise, and social events.

What measures are in place to ensure the safety of residents?

The Sanctuary prioritizes the safety and security of our residents. We have a secure, home-like environment with safety features such as monitored entrances and exits, emergency call systems, and round-the-clock supervision by trained caregivers. Additionally, our high caregiver-to-resident ratio allows for constant monitoring and prompt assistance.

How do you support residents with Alzheimer's and dementia?

The Sanctuary provides specialized care for residents with Alzheimer's and dementia, focusing on their unique needs. Our staff is trained in dementia care best practices, and we offer structured routines, therapeutic activities, and personalized care plans. Our approach aims to enhance the quality of life for each resident, maintaining their dignity and independence as much as possible.

Charlotte Memory Care Insights

When it comes to choosing the best care for your loved one with dementia, making the right decision can be overwhelming. With the rise of smaller, family-run memory care homes popping up in many areas, you may wonder if these newer, intimate settings are the right choice for your loved one. While family-owned care homes can offer a personal touch, they don’t always provide the level of experience, resources, or safety that a larger, established family care home provider can offer. At The Sanctuary, we’ve spent the last eight years perfecting our approach to memory care, and we’re confident that we can provide your family member with the highest level of care available. Here’s why we believe The Sanctuary stands out:

1. Experience and Track Record You Can Trust

At The Sanctuary, we have over eight years of experience in memory care, with six locations (and counting) and a proven track record of excellence. Since we opened our first location in 2017, we’ve been able to fine-tune our processes, hire the best caregivers, and create an environment where residents truly thrive. In contrast, smaller, newer facilities may not have the same level of experience, which could result in less consistency and fewer guarantees that your loved one will receive the specialized care they need.

2. Ability to Serve Non-Ambulatory Residents

One of the most critical factors in choosing a memory care facility is whether it is equipped to care for residents who are non-ambulatory. Smaller family-run homes may not have the required special licenses or infrastructure, such as fire alarm and sprinkler systems, to care for those with advanced dementia who are unable to move about on their own. At The Sanctuary, we have invested in all the necessary upgrades to ensure that we can safely and properly care for non-ambulatory residents, providing a higher level of security for families whose loved ones have more advanced needs.

3. Robust Team and Specialized Care

One of the key advantages of a larger facility is the ability to build a more robust, highly qualified team. At The Sanctuary, we have not only caregivers on site but also two Registered Nurses (RNs) who advocate for ours residents with their medical providers, provide ongoing staff training, and monitor resident progress. Our highly experienced Activity Director specializes in personalized programming, which is essential for keeping residents engaged and mentally stimulated. While caregivers do their best, they simply don’t have the time or training to create and execute programs that truly cater to the needs of dementia residents. That’s where our specialized Activity Director shines, crafting meaningful and engaging activities that improve quality of life for every resident.

4. Stable, Trusted Staff

Another advantage of our size and longevity is our ability to attract and retain a large pool of qualified, trusted caregivers. Many smaller, newer operations may struggle to maintain a reliable staff, which can lead to disruptions in care when someone calls out sick or doesn’t show up for work. At The Sanctuary, we have a stable team of caregivers who are familiar with our residents, know their individual needs, and understand our protocols. This continuity helps minimize risks like medication errors, which can happen more easily when a new caregiver is unfamiliar with a resident’s routine or preferences.

5. Private Handicap-Accessible Bathrooms for Every Resident

In smaller care homes, it’s common to find shared bathrooms that may not meet the needs of residents with mobility challenges. At The Sanctuary, every resident enjoys the privacy and comfort of their own handicap-accessible bathroom. This feature is critical for providing dignity and safety for residents who may need assistance with personal care. Our commitment to these private bathrooms ensures that each resident has the space and resources they need to maintain their independence and comfort.

6. Maintenance and Facility Upkeep

While a newly opened, smaller memory care home may look pristine when you first tour, ongoing maintenance and improvements are often overlooked as time goes on. At The Sanctuary, we have a dedicated Maintenance Manager who ensures our homes are always in top condition. We’re continually making improvements, buying new furniture, and ensuring the safety and comfort of our residents. Additionally, before a new resident moves in, we deep clean and repaint every room to ensure it’s fresh, clean, and welcoming—something that smaller, newer homes may not have the resources to do on a consistent basis.

7. Long-Term Stability

At The Sanctuary, we’ve built our reputation over eight years of providing top-tier memory care. We’re proud to have established long-term relationships with residents and their families, and our track record of success speaks for itself. We have over 60 Five Star Google reviews. Smaller facilities, on the other hand, may not yet have the longevity to prove their stability or reliability. As a growing organization, we are dedicated to continuously improving our care and services, ensuring that our homes remain a trusted and secure choice for families for years to come.

Choosing the right memory care facility for your loved one is a big decision, and we understand that you want to ensure they’re in good hands. At The Sanctuary, we offer a level of experience, expertise, and resources that smaller, newer facilities simply can’t match. If you’re looking for a place where your loved one can receive personalized, compassionate, and specialized care in a safe and nurturing environment, we’re confident that The Sanctuary is the right choice.

If you’re interested in learning more or taking a tour of one of our locations, feel free to reach out. We’d love to show you why we’re the best choice for your family.

Choosing the right memory care facility is one of the most important decisions a family can make when a loved one begins experiencing cognitive decline. While larger, institutional settings may seem like a convenient option, they often fall short in providing the personalized care that dementia patients truly need. In a small boutique memory care facility like ours, the difference is clear.

Dementia, by its very nature, is a highly individualized condition. Each resident has unique needs, preferences, and challenges that require a tailored approach. In larger facilities, with caregiver ratios of one to twelve or even fifteen residents, it becomes difficult—if not impossible—to provide the level of personalized attention necessary for optimal care. Staffing in these facilities often relies on temporary workers through staffing agencies, which means that caregivers may not have the opportunity to form meaningful relationships with the residents. This lack of continuity can lead to confusion and anxiety for individuals with dementia, who thrive on familiarity and routine.

In contrast, our boutique facility, with a maximum of six residents per location, offers a far more intimate and personalized environment. With 2-3 caregivers assigned to just six residents, our team can provide consistent, one-on-one care that helps residents feel understood and supported. Our caregivers are not only full-time employees, but also highly trained professionals who specialize in dementia care. They undergo continuous education in the latest techniques and best practices, ensuring that each resident’s care plan evolves as their needs change.

In addition to personalized care, we offer a completely customized activity calendar that is designed to engage each resident based on their interests, cognitive abilities, and personal history. Our Activity Director works closely with each resident to create meaningful activities that foster a sense of purpose and connection. Whether it’s a tailored art class, a memory-stimulating game, or an outing that resonates with a resident’s past, the activities are carefully crafted to enhance engagement and well-being.

The smaller setting not only allows for more individualized care, but also fosters a warm, family-like atmosphere. This is essential for dementia patients, who can often feel isolated or confused in larger, more institutional environments. In our boutique facility, residents benefit from the security and comfort of knowing their caregivers, engaging with familiar faces, and receiving care that’s specifically designed to meet their needs—day in and day out.

Ultimately, the decision to move a loved one into a memory care facility should be based on more than just location or cost—it’s about the quality of care and the experience that each resident will have. At our boutique facility, we believe that the personalized, compassionate care we provide leads to better outcomes, both for the residents we serve and for the families who trust us with their loved ones’ care.

Why Choose The Sanctuary Over Smaller Memory Care Home Operators?

Why a Small Boutique Memory Care Facility is Better for People with Dementia