At The Sanctuary, we understand that behaviors like aggression, anxiety, wandering, and agitation are often signs of unmet needs—not problems to be controlled. Our approach is built on compassion, deep understanding of dementia, and a commitment to creating a supportive and personalized environment for every resident.
A Home-Like Environment That Reduces Anxiety
Unlike large, institutional-style facilities, The Sanctuary offers a true residential environment designed for comfort and calm. Our thoughtfully designed homes eliminate long hallways and noisy common areas that often trigger confusion and fear. Instead, we provide cozy living spaces, consistent routines, and familiar surroundings—elements proven to reduce agitation and behavioral outbursts. This unique setting plays a critical role in helping residents feel safe and secure.
Personalized, Meaningful Engagement
In traditional memory care communities, engagement is often limited to structured group activities. At The Sanctuary, our residents aren’t restricted to a set calendar. Because they live in a real home, they can participate in everyday tasks that once brought them purpose.
Some residents enjoy setting the table, helping staff cook or bake, or folding laundry—just as they did in their own homes. Others find joy outside, where they can tend to raised garden beds, water plants, or blow leaves on the patio. These simple, familiar routines are more than just activities; they are powerful tools for maintaining identity, promoting independence, and reducing anxiety.
Staff That Knows Residents Deeply
With a 3:1 caregiver-to-resident ratio, our staff has the time and capacity to truly understand each resident—what calms them, what triggers them, and what brings them joy. This depth of knowledge allows us to recognize early signs of agitation and respond proactively with compassion and redirection, not restraint or sedation.
Our caregivers are trained in dementia-specific techniques and work in close collaboration with families to maintain consistency in care and routine.
Proactive and Balanced Use of Medication
Challenging behaviors are often overmedicated in traditional settings. At The Sanctuary, we use proactive medication management as just one piece of a broader care plan. By addressing the root causes of distress and fostering a calming environment, we sometimes see a reduction in the need for certain medications—helping residents stay alert, engaged, and safe.
Excellent Outcomes, Even for “Difficult Cases”
Families often come to us after exhausting options elsewhere. Many of our residents were previously labeled “too difficult” and required 24/7 private sitters in other facilities. Here, they are safe, calm, and thriving—thanks to our high-touch care model, specialized staff, and intimate setting.
Discover the Sanctuary Difference
If you’re searching for Charlotte assisted living or Charlotte memory care that truly understands and addresses the root of challenging behaviors, The Sanctuary offers a better way. Our home-like environment, personalized engagement, and compassionate care help even the most complex residents live with dignity and peace.